Don't just pay it.
We'll fight it.
Snap a photo of your ticket. Refund reads it, finds your grounds in the law, and chases the council for you. Parking fines, tows, smartcard overcharges, delays and pothole damage. We do the work.
Talk to the agent now
Describe your fine or claim and get a free read. No sign-up needed.
Kia ora! Tell me about your fine or claim, and I'll give you a quick read on whether it's worth fighting and who to take it up with. Parking or bus-lane ticket, a tow, fare-evasion notice, AT HOP overcharge, delayed service, or pothole damage, all fair game.
General information, not legal advice. Free demo, sign up to let the agent take action for you.
types of fines and claims covered
to get an agent on your case
core NZ laws working for you
to get started
What we fight
Every common parking and transport fine and claim in NZ, plus the law that lets you push back.
How it works
From a photo of your fine to an agent on the case, in about two minutes.
Snap your notice
Upload a photo of your ticket. The agent reads the number, date, location and amount for you.
We find your grounds
Refund works out the right council or transport authority, then matches your situation to the Land Transport Act, the relevant bylaw or the Consumer Guarantees Act.
Your agent chases it
It drafts the review or claim, sends it with your one-tap OK, tracks the deadline, and escalates if you get ignored.
Should you just pay it?
Sometimes the answer is yes. But a lot of NZ fines are dropped on the first letter that cites the right law: wrong signage, a broken meter, a procedural slip. It costs you nothing to let the agent check. Many people are surprised.
Good questions
Your agent is ready. Are you? 🎉
Free to start. No lawyers. No jargon. No holding music.
Fight my fine, free